How to decrease your opt-out rate

How to decrease your opt-out rate

Your opt-out rate is the percentage of contacts that unsubscribe from your TextSpot phone number compared to all messages you've sent.

To remain in good standing with wireless carriers and to prevent permanent suspension from TextSpot, you need to keep your message opt-out rate as low as possible.

High opt-out rates likely mean that you are spamming, sending too many messages, or do not have consent to message contacts. Wireless carrier

How to Keep Your Opt-out Rate Low

Make sure you have consent to send messages to your contacts.
Do not cold text phone numbers. If they don't know who you are, you probably should not be sending them messages.
Don't message your contacts too much. Tell them how often you'll message them and stick to it.

If you need help decreasing your opt-out rate, feel free to start a chat with our support team.

Updated on: 17/04/2023

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