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What is the free compliance message?

What is the free compliance message?

TextSpot automatically sends a free compliance text message right before you message each of your contacts for the first time. These messages help ensure that your messages are received and not blocked by carriers.

Learn more about the compliance message and why we require this message to protect you and your contacts below.

What does the compliance message say?

The compliance message contains information required by the CTIA. Here’s what the message says and looks like:

You've agreed to receive messages from [ORGANIZATION NAME]. Reply STOP to unsubscribe. Msg&Data rates may apply.

The ORGANIZATION NAME will be replaced with the Organization Name you set when you created your account. You can also change your account name in your profile.

Typically, organizations use their business name so that the recipients of your messages will recognize them.

Why a free compliance text?

We take compliance seriously at TextSpot and that's in your best interest.

No one likes to receive spam or phishing text messages to their personal phone number and we're doing our best to prevent that from happening on TextSpot.

Through the Telephone Consumer Protection Act (TCPA), the U.S. Federal Communications Commission (FCC) and wireless carriers' trade association, CTIA, have put together rules and regulations that organizations must follow when sending text messages over an application.

These rules include:

Obtaining express written consent in response to a TCPA compliant disclosure before sending promotional texts.
Disclosing your identity, the message frequency, how to opt out, and how to get help.
Noting that recipients could incur message and data charges.

Our compliance text will help make sure you are CTIA compliant. This message also helps prevent abuse of our platform.

How does the compliance message work?

The first time you send a message to a contact, your contact will receive the free compliance text automatically. It will be sent right before your first message is sent to your contact(s).

This protects them and you and will help make you CTIA compliant.

Your free compliance message does not ask contacts to confirm their consent because they should have already given it to you.

Can I change the compliance message copy?

No. You cannot edit the copy. You can only change your organization name.

Updated on: 17/09/2022

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