TextSpot Knowledge Base
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Manage Account
How to manage account settings and billing.
My Subscription
How to manage your subscription
How to manage your subscription Here’s how to manage your TextSpot subscription. My Subscription allows you to: Cancel your plan. Update your billing email address and billing address. Update your credit card. View your invoice history. In the TextSpot application, go to the top right and select "My Account" A dropdown menu will show you a "My Subscription" option. Select this option. You will be redirected to a TextSpot Billing page to manage your subscription information.
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Upgrade Account
How to upgrade your account
How to upgrade your account Here’s how to upgrade or downgrade your TextSpot plan. Upgrade Account allows you to: Upgrade your plan to include more monthly message credits. Downgrade your plan to include less monthly message credits. In the TextSpot application, go to the
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Settings
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Profile
How to update your profile information
How to update your profile information Here’s how to manage your TextSpot profile. Your Profile allows you to: Change your time zone. Change your organization name. Change or reset your TextSpot password. Change your time zone. Change your TextSpot email address (different than your billing email address) Enable or disable 2-factor authentication. Review account browser sessions. In the TextSpot application, go to the top right and select "My Account" (https://storage.
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How to turn on incoming message email notifications
How to turn on incoming message email notifications TextSpot allows you to receive email notifications for every incoming message you receive to your Inbox. To turn on this feature: Select "My Account" in the top right of the TextSpot app. Select "Settings" from the drop-down list. Check the box that under the "Notification Preferences" section that says "Receive email alerts on incoming messages..." then select "Save." That's it. You'll now receive an email notification any time
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