• How do credits work?

  How do credits work? Here’s how message credits work: 1 credit = 1 sent SMS text (a plain text message with or without emojis) delivered in 1 segment (block of text). 3 credits = 1 sent MMS message (a message with any media, like a video, image, or GIF) Messages broken up into more than 1 segment cost 1 additional credit per segment.Some readers

• Why do you charge a credit per message segment?

  Why do you charge a credit per message segment? When wireless carriers (like Verizon and ATT, for example) break up text messages into multiple segments they charge us to deliver those messages on your behalf.  We pass those costs on to you in the form of credits. Segments are usually 160 characters for the GSM-7 format and 70 characters for the UCS-2 format. GSM-7 is the standard format, but UCS-2 is almost always used if your message conFew readers

• What are message segments?

  What is a message segment? SMS segments are the blocks of characters (letters, numbers, spaces, punctuation, etc) that an individual SMS message is broken into. Segments are usually 160 characters for the GSM-7 format and 70 characters for the UCS-2 format. GSM-7 is the standard format, but UCS-2 is almost always used if your message contains emojis. Messages over the character limit will be sent in multiple segments. Messages witFew readers